In this privacy policy, we, PharmaContext GmbH (hereinafter referred to as PharmaContext, we or us), explain what data we collect in connection with visits to our website and the use of our services, how we process personal data, to whom we may disclose this data and what rights you have in this regard. This is not an exhaustive description; other data protection declarations (or general terms and conditions, contracts and similar documents) may govern specific matters.
Personal data means any information relating to an identified or identifiable natural person.
If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please make sure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.
This Privacy Policy is designed to meet the requirements of the Swiss Data Protection Act ("DPA") and, if and to the extent applicable, the EU General Data Protection Regulation ("GDPR"). However, whether and to what extent these laws are applicable depends on the individual case.
Responsible for the data processing described here is
PharmaContext GmbH
Haldenstrasse 5
CH-6340 Baar
E-mail: info(at)pharmacontext.ch
If you have any data protection concerns, you can let us know by using the contact details above.
By sending us an email, you agree that your data will be collected and processed in accordance with this privacy policy.
We primarily process the personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved or that we collect from their users when operating our website.
This personal data are in particular name and contact details (e.g. address, telephone number, email address), job title, identification and background information, financial information for payment purposes and information of all kinds from correspondence, contacts and interactions with us.
To the extent permitted, we obtain certain data from publicly accessible sources (e.g. debt collection register, commercial register, press, internet) or receive such data from authorities and other third parties.
In addition to data received directly from you (e.g. by letter, telephone, email, text and picture messages (SMS/MMS), etc.), the categories of personal data that we receive about you from third parties include, are in particular information relating to your professional functions and activities (in order that we can, for example, conclude and process transactions with you or your employer), information about you in correspondence and meetings with third parties, credit information (insofar as we process transactions with you personally), information from public registers, information that we receive in connection with official procedures, information about you that are shared with us by people close to you (consultants, legal representatives, etc.) in order that we can conclude or process contracts with you or in volving you (e.g. references, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, distribution partners and other contractual partners of ours on the use or provision of services by you (e.g. payments made), information from the media and internet about you (if this is indicated in the specific case, e.g. in the context of an application, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of visit, pages and content accessed, functions used, referring website, location information).
In the course of our business relationship and in order to use our services, you may be required to provide certain Personal Data that are necessary or legally required for the establishment of the cooperation and the execution of the contractual relationship and the associated contractual and legal obligations. Without these Personal Data, we will generally not be able to conclude the collaboration agreement and to fulfill it or provide certain services or take on mandates.
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in the context of providing PharmaContext and quality assurance services, and to comply with our legal obligations in Switzerland and abroad.
In addition, we also process personal data of you and other persons, to the extent permitted and deemed appropriate, for the following purposes in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:
- Offering, developing and improving our services and websites, apps and other platforms on which we are present;
- Communicating with you regarding our services, improvements or changes to services, changes in the business relationship, invitations to events or company events
- Communication with third parties and processing their inquiries (e.g. job applications);
- Collection of personal data from publicly accessible sources for the purpose of customer acquisition;
- Maintenance, administration and development of our customer relationships, communication with customers and third parties;
- Advertising and marketing (including the organization of events), provided you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time and we will then place you on a blacklist against further advertising mailings);
- Ensuring our operations, in particular IT, our websites, apps and other platforms;
- Compliance with legal and regulatory obligations
If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive newsletters), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been given can be withdrawn at any time, but this has no effect on data processing that has already taken place.
We process your personal data for the above-mentioned purposes, depending on the situation, based on the following legal bases:
- The processing of personal data is necessary for the performance of a contract with you;
- You have given your consent to the processing of your personal data;
- The processing of personal data is necessary for compliance with a legal obligation; or
- We have a legitimate interest in processing the personal data collected by us. Our legitimate interests consist in particular in providing the services we offer, informing you about our services and being able to communicate with you. Depending on the case, we may also have other legitimate interests.
You do not need to disclose any personal data in order to use our website. When you call up our website, the system automatically collects data and information from the computer system of the accessing computer.
The legal basis for the temporary storage of information and log files is our legitimate interest in being able to offer you our website in sufficient quality and to continuously improve it.
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website functional. Some elements of our website require that the accessing browser can be identified even after a page change. We also use cookies on our website that enable an analysis of the user's surfing behavior.
Cookies are stored on the user's computer and transmitted from there to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the storage of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
The legal basis for the use of cookies is our legitimate interest in being able to offer you our website in sufficient quality and to continuously improve it.
You can contact us using the contact form provided on our website. To use the contact form, you must enter your name, your e-mail address, your telephone number and the text of your inquiry. The personal data you send us will be stored by us and processed in order to deal with your inquiry. The legal basis for this personal data processing is your consent and our legitimate interest in processing your request.
When you order a newsletter, the following data is collected: E-mail address (mandatory); if applicable, title, first name, last name (all optional). Your personal data in connection with the sending of subscribed newsletters will be deleted immediately as soon as you are no longer subscribed to them.
In order to fulfill the contract, to protect our interests and to comply with legal regulations, it may be necessary for us to pass on your personal data to the following parties:
- Service providers of ours (e.g. banks, insurance companies), including contract processors (such as IT providers, trustees, auditors);
- domestic and foreign authorities, official bodies or courts;
- other parties in potential or actual legal proceedings; debt collection agencies
all joint recipients.
Some of these recipients are located in Switzerland, but may also be located abroad. If recipients are based outside Switzerland or the EU, we will only transfer your personal data if appropriate data protection is ensured.
We process and store your personal data for as long as is necessary for the fulfillment of our contractual and legal obligations or otherwise required for the purposes pursued with the processing, i.e., for example, for the duration of the entire contractual or business relationship as well as beyond that in accordance with the statutory retention and documentation obligations. In this context, it is possible that personal data will be stored for the time during which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as far as possible.
We take appropriate technical and organisational security precautions to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized/unauthorized access and misuse by third parties, such as issuing directive, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, anonymization, controls.
As part of our business relationship, you must provide the personal data as required for the establishment and performance of a business relationship and the fulfillment of related contractual and regulatory obligations (you generally do not have a legal obligation to provide us with data). Without this data, we will generally not be able to conclude or perform a contract with you (or the entity or person you represent). The website can also not be used if certain information to secure data transfer (such as IP address) is not disclosed.
Within the framework of the data protection law and insofar as provided therein (such as in the case of the DPA or the GDPR) you have the right to information, rectification or deletion of your Personal Data, the right to restrict data processing and to object to our data processing as well as to the release of certain Personal Data for the purpose of transfer to another entity (so-called data portability).
Exceptions or limitations may apply to these rights, in particular if your Personal Data are processed in order to fulfill a contract with you, to protect our own legitimate interests such as the assertion, exercise or defense of legal claims, or to comply with legal obligations. To the extent permitted by law, in particular to protect the rights and freedoms of other data subjects and to protect our legitimate interests (e.g., secrecy and security interests), we may therefore refuse to comply with your data protection-related requests (e.g. requests for information and deletion) or comply with them only to a limited extent. However, you have the right to lodge a complaint with the competent supervisory authority, the data protection authority in Switzerland. In Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
We use the Google Maps service on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. You can find more information about data processing by Google in the Google privacy policy. You can also change your personal data protection settings there in the data protection center.
In order to display our content correctly and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts on this website. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purpose of data processing is to evaluate the use of the website and to compile reports on website activity. Based on the use of the website and the Internet, further associated services are then to be provided.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
We may amend this privacy policy at any time without prior notice. The current version published on our website applies. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.
Last update: August 2024.